Shipping Policy
We are committed to delivering fresh products directly from our farmers to your kitchen.
Delivery Timeline
- Local Delivery (Korba/Pali): Delivered within 24-48 hours.
- State Delivery (Chhattisgarh): Delivered within 3-5 working days.
- National Delivery: Delivered within 5-7 working days.
Shipping Charges
Standard shipping charges apply based on weight. Free delivery is available on orders above ₹999.
Refund & Cancellation
Cancellation Policy
You can cancel your order before it has been dispatched (usually within 3 hours of ordering). Once dispatched, orders cannot be cancelled.
Return & Refund
- No Returns: Due to hygiene reasons, we do not accept returns on food products. If the packet is damaged or open, we will provide a Refund or Replacement.
- Condition: If you receive a damaged, expired, or incorrect product, please send us a photo/video within 24 hours of delivery.
- Process: We will verify the issue and initiate a refund or replacement.
- Refund Timeline: Refunds will be processed within 5-7 working days to your original payment method.
Privacy Policy
At Kisan Utpad, we value your trust. This policy explains how we handle your data.
- Data Collection: We collect your Name, Phone, Address, and Email strictly for order delivery purposes.
- Data Sharing: We do not sell or share your data with any third-party marketing agencies.
- Payment Security: We do not store your card details. All payments are processed via secure gateways.
Terms & Conditions
By using this website (www.kisanutpad.com), you agree to the following terms:
- The content on this site is for general information only.
- Prices are subject to change without prior notice.
- We reserve the right to refuse service to anyone for any reason at any time.
- All products are subject to availability.